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Malappuram | Expertini

Urgent! Lead Implementation Engineer - ITSM | Linux/Unix Job | Motadata

Lead Implementation Engineer ITSM | Linux/Unix



Job description

We’re Hiring: Lead Implementation Engineer | Locations: Noida & Ahmedabad (WFO) | Experience: 7+ Years | Tools: ITSM Tools, Linux/Unix, OS


Motadata, a leading OEM in ITSM and IT Management, is transforming how businesses manage their IT operations.

Bootstrapped since inception, we’ve built a powerful suite of products that empower enterprises to extract insights, optimize infrastructure, and make smarter, data-driven decisions.

We’re looking for an experienced Lead Implementation Engineer with strong expertise in ITSM tools and hands-on experience in implementing ITSM solutions for enterprise customers.


What You’ll Do:

  • Design and implement ITSM architectures for enterprise clients.
  • Lead end-to-end ITSM tool implementations and integrations.
  • Collaborate with DevOps, Product, Support, and Security teams for smooth project delivery.
  • Conduct customer workshops, technical trainings, and solution handovers.
  • Develop documentation, best practices, and mentor junior engineers.


What We’re Looking For:

  • Proven experience in ITSM implementation (ServiceNow, ManageEngine, Microfocus, Zoho Service Desk).
  • Exposure to monitoring tools (Dynatrace, Grafana, ELK Stack, Broadcom).
  • Strong understanding of ITIL processes and network architectures (secure zones, DMZ).
  • Experience with on-premises and cloud deployments.
  • Excellent communication, leadership, and problem-solving skills.
  • ITIL certification preferred.
  • Hands-on with Linux/Unix and OS environments.


Life at Motadata:

  • Work Life Balance :- We Encourage it.

    Flexible working hours.

    5 days a week
  • Open Communication :- We follow the concept of an open-door policy and support transparent communication.
  • Employee Connect:- Fun Activity Sessions, Festival Celebrations, Annual Offsite, Sports Events
  • Free Hands for Innovations: - Employee's contribution towards the company gets noticed and adopted.
  • Insurance: - Family Health Insurance



Required Skill Profession

Computer Occupations



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